![]() It should look something like a circle, with a downward pointing arrow. In the extracted files, there is a setup icon. Right-click on the folder, and choose Extract All. Meanwhile, if you have downloaded the zip file, you first need to extract the files. There is no toll-free number for tech support. I'm in the UK, so can you tell me what number I need to call. What program should it be opening in? I know it saves as a zip file. Right, I have downloaded Finale PrintMusic 2009, however, it opens in Windows Media Centre which isn't right is it. And take the Serial number out of that last post too (unless you intentionally entered a bogus number). Either way, customer support is the road to getting it fixed, regardless of whether you want NotePad or PrintMusic. If you can afford it, stick with PM!Ĭlearly a mixup on either your end with a mis-click or on their end with delivery of wrong product. In any case, tech support should be your next move.Īnd if you've been using PrintMusic for a month, I think you'll be unhappy with NotePad and its limitations. Unless you have been using the demo for a month, I can't understand why you can't save or edit. The PrintMusic demo is fully enabled during the first 30 days. Which leaves me somewhat confused about your comment: I think I have been charged for the finale PrintMusic 2009 program and not the Finale NotePad 2009 program! On the invoice it says PrintMusic 2009 Retail Download (SN#: PHR09-DWN) and cost $99.95! (And worth the difference, IMHO.) Better make sure which one they billed you for! NotePad is about a $10 program, PrintMusic is about $100. "Feles mala! cur cista non uteris? stramentum novum in ea posui" I have just checked the program that I have got registered and it is PrintMusic 2009, however, I have just clicked on the properties of the finale program that I have downloaded at it is Finale Notepad 2009.ĭo I need to upgrade my program? If so what do I need to do? Is there any extra cost? "As a musician, he's a damn fine woodworker." That's my system, and I'm stickin' to it.įavorite reference: Essential Dictionary of Music Notation, Gerou & Lusk, 1996 If that doesn't help, better call tech support. Make sure that you are entering the serial number correctly: Caps, hyphens, etc. I absolutely love the program, however I am really frustrated that I cannot edit and print saved files or enjoy the benefits the program offers post purchase and registration. In the last 3 days there were 0 new threads and 0 reply posts.I have also tried registering it via the 'administrator' user to no avail. There are a total of 403,820 posts in 58,165 threads. ![]() I NEED HELP!!!Ĭontact tech support, they can reset your authorization. ![]() Also, there is no "Deauthorize Finale" option on my Help bar, instead, there is one that says "Authorize Finale." What the heck is going on? I have some really important songs that I need to save/print soon. For further assistance, please contact customer support." However, it would appear as though I never authorized it, or that if I did it didn't get through to the server or something. If you would like to remove Finale from a previously authorized computer, choose 'Deauthorize Finale' from the Help menu on that computer. I already have my Serial Number and Authorization Code and User Code and everything, but whenever I try to authorize Finale Notepad 2009 it says, "Your maximum number of authorizations allowed for this license are currently in use. It has been thirty days since I downloaded Finale Notepad 2009 and it says that I need to authorize my Finale Notepad 2009 (I downloaded it over the Internet). ![]() I thought that I had authorized my Finale Notepad 2009 on my 10.5.7 iMac, but now I'm not sure. I am really confused and angry right now. MakeMusic Forum > Public Forums > Finale - Macintosh - FORUM HAS MOVED! > Authorization Issues ![]()
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